Virtual IP Switchboard in Tenerife | Save up to 60%

Virtual Switchboards and IP Telephony

Phone communications are vital for any business, but traditional switchboards are expensive, rigid, and hard to maintain. A SOINTE virtual IP switchboard lets you modernize your business telephony with a flexible, scalable system that saves up to 60% on phone bills.

Our virtual switchboard solution works over the internet, meaning your employees can make and receive calls from the office, from home, or from anywhere with a connection. No costly hardware, no complex installations.

Businesses across Tenerife and the Canary Islands already trust our virtual switchboards to manage their communications professionally, with advanced features that were previously only available to large corporations.

What we offer in virtual switchboards

Cloud-based virtual switchboard

Complete phone system hosted in the cloud: no hardware, no equipment maintenance. Automatic updates and guaranteed availability.

Unlimited extensions

Assign extensions to each employee or department at no extra per-line cost. Configurable forwarding, transfers, and call queues.

Call recording

Automatic recording of inbound and outbound calls for quality control, employee training, and regulatory compliance.

IVR menu (auto-attendant)

Voice menu that routes calls to the right department. Professional image and faster service for your customers.

Full mobility

Mobile app and desktop softphone. Your employees receive company calls on their extension wherever they are.

CRM integration

We connect the switchboard with your CRM to automatically identify callers, log calls, and improve customer service.

Benefits of a virtual IP switchboard

Up to 60% telephony savings — VoIP calls are significantly cheaper than conventional telephony, especially long-distance and international.
No hardware or maintenance — Everything runs in the cloud. No physical PBX, no switchboard breakdowns, no repair costs.
Instant scalability — Add or remove extensions in minutes. Your switchboard grows with your company without construction or investment.
Integrated remote work — Remote employees use the same virtual switchboard as those in the office. For your clients, it is seamless.
Professional image — IVR menu, custom hold music, business hours, and voicemail project a solid corporate image.

Keep your current number? Yes. We port your current landline number to the new virtual switchboard. Your clients keep calling the same number as always.

Our deployment methodology

We deploy your virtual switchboard without interrupting your communications:

Needs analysis: We assess your call volume, extension count, required features, and budget.
Solution design: We configure the switchboard with your department structure, schedules, forwarding rules, and IVR menus.
Equipment provisioning: If you need desktop IP phones, we provide them preconfigured and ready to use.
Migration and porting: We port your current number and migrate communications with zero service interruption.
Training and support: We train your team on the new system and provide ongoing technical support.

Frequently Asked Questions

Can I keep my current phone number when switching to a virtual switchboard?

Yes, we port your current landline number to the new virtual IP switchboard. The process takes 5-10 business days and you do not miss any calls during the transition. Your clients keep calling the same number.

Do I need special phones for a virtual IP switchboard?

Not necessarily. Your employees can use softphones (computer or mobile apps) at no additional hardware cost. If you prefer desktop IP phones, we offer preconfigured professional models. Some existing analog phones can also be reused with adapters.

What happens if the internet goes down? Will I lose calls?

No. Virtual switchboards include failover options: automatic forwarding to a mobile, voicemail with email delivery, and failover to a secondary line. With a stable internet connection, outages are extremely rare with professional VoIP.

Virtual Switchboards