Legal Notice - SOINTE
Last updated: February 2, 2025
1. Purpose and Acceptance
This legal notice governs the use of the website: www.sointe.es
The website www.sointe.es provides services whose primary objective is to enable contact between users and the entity, whether to get in touch with us, respond to your request, manage your complaint, exercise your data protection rights, or request quotes.
Browsing the website www.sointe.es confers the status of user and implies the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be subject to modifications.
The user undertakes to make proper use of the website in accordance with the law, good faith, public order, trade practices and this Legal Notice. The User shall be liable to SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) and to third parties for any damages that may be caused as a result of the breach of this obligation.
2. Website Ownership and Identification of the Information Society Service Provider
In order to comply with the principle of general information required by Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform our users that this website belongs to SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) with Tax ID B38752283, registered in the Commercial Registry of Tenerife on sheet TF 32811, Folio 101, Volume 2532, Section 8.
| Address | CALLE RAMÓN Y CAJAL, 31 LOCAL IZQ. 38004 - Santa Cruz de Tenerife |
| info@sointe.es | |
| Phone | 822111444 |
| Website hosted by | Euskatel, S.A. |
3. General Terms of Access and Use
The website and its services are freely and openly accessible, although the use of certain areas or services is subject to completing data collection forms. Only persons over 18 years of age may provide data through our website, and minors under 14 years of age may not provide data without the consent of their parents or guardians.
The User guarantees the authenticity and accuracy of all data communicated to SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) and shall be solely responsible for any false or inaccurate statements made. www.sointe.es has the following types of users:
- Users who have not contacted SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) but whose data is collected: Data provided by cookies.
- Users who provide data through any of the available forms: The personal data that SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) requests includes name, email address and data provided by the user when filling in the forms.
3.1. Rules and Prohibitions of Use for Users of Our Services
The User expressly undertakes to make proper use of the content and services offered and not to use them to:
- Disseminate criminal, violent, pornographic, racist, xenophobic, offensive content, content that promotes terrorism or, in general, content that is contrary to the law or public order.
- Introduce computer viruses into the network or carry out actions that may alter, damage, interrupt or generate errors or damage to the electronic documents, data or physical and logical systems of SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) or of third parties; as well as obstruct the access of other Users to the website and its services.
- Attempt to access restricted areas of the computer systems of SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) or of third parties and, where applicable, extract information.
- Violate intellectual or industrial property rights, as well as breach the confidentiality of the information of SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) or of third parties.
- Impersonate another User, public authorities or a third party.
- Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the Content, unless authorised by the owner of the corresponding rights or legally permitted.
- Collect data for advertising purposes and send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.
3.2. Procedure in the Event of Unlawful Activities
In the event that any user or third party considers that there are facts or circumstances that reveal the unlawful nature of the use of any content and/or the carrying out of any activity on the web pages included in or accessible through the website, they must send a notification to SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE), duly identifying themselves, specifying the alleged infringements and expressly declaring under their responsibility that the information provided in the notification is accurate.
4. Privacy Policy
The user can consult how SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) uses their data and the security measures implemented at the following link: "Privacy Policy".
5. Cookie Policy
SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) installs cookies on the user's computer. To learn more about the cookies on our website, please visit the following link: "Cookie Policy".
6. Notifications
All notifications and communications between users and SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) shall be considered effective, for all purposes, when made by postal mail, email or telephone. Users should contact SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) by:
- Postal mail to the following address: SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) – CALLE RAMÓN Y CAJAL, 31 LOCAL IZQ. 38004 - Santa Cruz de Tenerife.
- Email to the following address: info@sointe.es
7. Industrial and Intellectual Property
All content on the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source code, constitute a work whose ownership belongs to SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE), and none of the exploitation rights over them may be understood as assigned to the User beyond what is strictly necessary for the correct use of the website.
In short, users who access this website may view the content and make, where appropriate, authorised private copies provided that the reproduced elements are not subsequently transferred to third parties, nor installed on servers connected to networks, nor are they the subject of any type of exploitation, and solely and exclusively while the service remains in force.
Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE), and it may not be understood that the use of or access to the website grants the User any right over them.
The distribution, modification, assignment or public communication of the content and any other act that has not been expressly authorised by SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) is prohibited. In the event of non-compliance, SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) shall proceed to take the appropriate legal measures.
8. Disclaimer and Modification of this Legal Notice
The website www.sointe.es uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorised access to data and ensuring its confidentiality.
The information disseminated on this website is solely for informational purposes, and SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) reserves the right to eliminate or suspend its dissemination, in whole or in part, and to modify the structure and content of this website without prior notice, and may even limit or deny access to such information. SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) endeavours to maintain the quality and accuracy of this information and to avoid and minimise possible errors, but SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) shall not be liable for damages caused by decisions taken on the basis of the information disseminated; nor for inaccuracies, omissions or errors contained therein, nor for problems arising from the use of this website or any other externally linked website; nor for damages to the user's software or hardware resulting from access to this website.
Users expressly accept that SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) shall not be liable for unauthorised access to or alteration of their transmissions or data, for any material or data sent or received or not sent or received, nor for any transaction carried out through its website.
SOLUCIONES INFORMATICAS DE TENERIFE, S.L. (SOINTE) reserves the right to modify this legal notice unilaterally and without prior notice on such terms and conditions as it sees fit, with the sole obligation to inform the user of the modifications made through www.sointe.es.
9. Partial Nullity
If any of the present clauses is declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions shall remain in force, unaffected by such declaration of nullity.
10. Applicable Law and Competent Courts
This website is subject to the provisions of Spanish legislation and applicable European regulations.
Any dispute arising from or related to the use of the website or such products shall be subject to the non-exclusive jurisdiction of the Spanish courts of the province of Santa Cruz de Tenerife.
End consumers: If you are an end consumer, nothing in this clause shall affect the rights recognised by current legislation, and you may choose to file a claim to enforce your rights in relation to these Terms before the Judge or Courts corresponding to your domicile.
11. Contact
For any enquiries regarding this Legal Notice, you can contact us at:
- Email: info@sointe.es
- Phone: 822 111 444
- Address: Calle Ramón y Cajal 31, Local Izquierda, 38004 Santa Cruz de Tenerife
- Hours: Monday to Friday, 9:00 AM to 5:00 PM
This Legal Notice has been drafted in accordance with LSSI-CE 34/2002, GDPR (EU) 2016/679 and LOPDGDD 3/2018.
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