IT Maintenance that Works When You Need It
+20 years keeping businesses productive in Tenerife
SOINTE key figures
About Us
Your trusted technology partner
SOINTE is a company specializing in IT maintenance services and IT solutions for businesses in Tenerife.
With over 20 years of experience in the sector, we offer comprehensive technical support services, infrastructure management, IT security, and technology consulting adapted to the specific needs of each client.
Our commitment is to ensure the proper functioning of your IT systems, minimize downtime, and maximize your business productivity through efficient and secure technology solutions.
Experience
More than 20 years of experience in the IT sector
Professional Team
Certified and qualified technicians
Local Support
Physical presence in Tenerife for personalized service
Commitment
Solutions tailored to your business
Services
Technology solutions tailored to your business
Preventive Maintenance
Periodic equipment and system reviews to prevent failures and optimize your IT infrastructure performance.
- Software updates
- Cleaning and optimization
- Preventive diagnostics
Networks & Infrastructure
Design, installation and maintenance of enterprise networks for reliable and secure connectivity.
- Wired and wireless networks
- Servers and storage
- VPN and remote access
IT Security
Comprehensive protection of your systems and data against digital threats with advanced security solutions.
- Antivirus and firewall
- Backup solutions
- Security audits
Technical Support
Fast and effective technical assistance to resolve any issue in your computer systems.
- Remote and on-site support
- Fast resolution
- Mon-Fri 9:00 AM-5:00 PM
Digital Invoicing
Implementation of electronic invoicing systems adapted to current regulations.
- Electronic invoicing
- ERP integration
- Regulatory compliance
Virtual Switchboards
Professional IP telephony solutions to optimize your business communications.
- VoIP telephony
- Unlimited extensions
- Call recording
Process Automation
Business process optimization through RPA and workflow automation.
- RPA (Robotic Process Automation)
- System integration
- Custom workflows
Cloud Computing
Cloud service migration and management for greater flexibility and scalability.
- Microsoft 365
- Cloud migration
- Hybrid solutions
IT Consulting
Strategic technology advisory to drive your business digital transformation.
- Needs analysis
- Technology planning
- Cost optimization
We work with
Technical Support
We are here to help you when you need it
Our technical support team is available to resolve any incident or question related to your computer systems. We offer multiple support channels to guarantee a fast and effective response.
Business Hours
Service Level Agreements (SLA): Response and resolution times are established based on contracted services. Check your contract for more details.
Maintenance Plans
Choose the plan that best suits your needs
Freelancers
Perfect for independent professionals
- Remote technical support
- Priority response
- Security updates
- Backup and recovery
- Basic IT consulting
Business
Comprehensive solution for your business
- Everything in Freelancers plan
- Priority support
- Infrastructure management
- Continuous monitoring
- Advanced IT consulting
- Personalized attention
* Prices excluding IGIC. On-site services available upon request.
Frequently Asked Questions
We answer your most common questions
Preventive maintenance includes periodic hardware reviews, software and operating system updates, equipment cleaning and optimization, preventive diagnostics, backup management and performance monitoring. All designed to prevent failures before they occur.
Our response time depends on the contracted SLA level. For critical incidents, response is under 1 hour. For normal incidents, we respond within 4 hours. All our clients have access to phone and remote support during business hours.
Yes, we offer out-of-hours support by prior agreement with the client. We have extended coverage plans that include weekends and holidays for businesses that need it.
The Freelancers plan is a fixed package designed for independent professionals with standard needs. The Business plan is fully customizable and adapts to the specific needs of each business, including infrastructure management, continuous monitoring and advanced consulting.
Our on-site services are available in Tenerife and the Canary Islands. However, we offer remote support to businesses throughout Spain. For services requiring physical presence outside the Canary Islands, we evaluate each case individually.
SOINTE IT maintenance plans start from €35/month (excl. IGIC) for freelancers and from €50/month for businesses. The final price depends on the number of devices, infrastructure complexity and required service level. We offer custom quotes with no obligation.
An IT maintenance contract with SOINTE includes remote and on-site technical support, software and security updates, backup management, system monitoring, incident resolution and IT consulting. Specific services vary depending on the contracted plan.
Yes, SOINTE offers comprehensive cybersecurity services tailored for SMEs: enterprise antivirus with Bitdefender GravityZone, firewalls, backups with Acronis, security audits and employee training. We protect your business regardless of its size.
Contact
Need help with your computer systems?
Contact Information
We are here to help you. Contact us and we will solve your IT needs.